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A question about your order, your design or something else? We are happy to think along.

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I have a question

About your order, your design, the materials or the delivery. We read everything ourselves and usually answer within one working day. Most questions are already answered on our frequently asked questions page.

See the frequently asked questions

+316363040080636304008info@frame.nl

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I have a complaint

Did something not go the way it should? Tell us what is wrong and we will sort it out. Do write down what you expected and what you got, and send a photo along. The more specific, the faster we can do something about it.

Satisfaction guaranteeinfo@frame.nl

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Tell us what is going on.

Send a photo along?

Optional. Five at most, each up to 5 MB, as jpg, png or heic.

I want to return my order

You have fourteen days to change your mind about anything that was not made specially for you. That does not apply to personalised work. That is what the satisfaction guarantee is for: if your design did not turn out the way you pictured it, we adjust it.

How returning works

Where to find us

This is where we make your order, and where a return goes. You cannot drop by in person.

Josink Hofweg 2, 7545PP EnschedeChamber of Commerce number 12345VAT number NL12345B01

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